If You Are Injured at Work

Injured at work

I've been injured on the job, what I do I need to do?

File your claim by paper or online

When you are injured at work, you may have questions. OIEC can help. If you have questions or need more information, please call OIEC at (866) 393-6432.

More information for injured employees is also available on the DWC website

Contact your employer's insurance carrier to find out if your claim is "in network"

  • Non-network: If your claim is not a network claim, you may choose any doctor to treat you for your work-related injury.
  • Network: If your claim is “in network,” you will have to select a doctor from a list of network providers. If there is no network provider qualified to deliver the care needed, the network provider must approve the use of a non-network provider.

You should not pay any out-of-pocket costs for a compensable injury. Your medical bills will be sent directly to the workers’ compensation insurance carrier.

Cooperate with your doctor’s plan for getting you well and returning you to work. Also, keep in touch with your employer to be sure they know your health and work status.

More information is available on the DWC website about finding a doctor who will treat your injury.

It is important to understand your rights and responsibilities as an injured employee in Texas.

Rights & Responsibilities

If you do not have an attorney, OIEC can provide free assistance for your Texas workers' compensation claim. OIEC representatives are available to answer your questions and provide assistance with your workers’ compensation claim by emailing oiecinbox@oiec.texas.gov, calling (866) 393-6432, or visiting an OIEC field office.

To request OIEC assistance

If you are a first responder, please visit our First Responder Liaison page.

Office of Injured Employee Counsel

7551 Metro Center Drive, Suite 100, Austin, TX 78744 | 1-866-393-6432 | OIECInbox@oiec.texas.gov

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