About Our Agency

OIEC mission

The Office of Injured Employee Counsel (OIEC) is the state agency that can assist injured employees with their workers' compensation claims.

Our mission

OIEC's mission is to assist, educate, and advocate on behalf of the injured employees of Texas.

Our role in the workers' compensation system

OIEC has an advocacy role in the workers' compensation system and works on behalf of injured employees.  We are a state agency, but separate from the Texas Department of Insurance, Division of Workers’ Compensation (DWC) that regulates the workers’ compensation system.  

OIEC provides free assistance in 21 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIEC’s Ombudsman Program. The agency is led by Public Counsel Jessica Barta.

Our customers

OIEC can help injured employees (or beneficiaries of employees who die from a work-related accident) if they:

If you need help with your workers' compensation claim, call OIEC at (866) 393-6432 or visit one of our field offices.

About the Agency (handout)

Workers’ compensation is a state-regulated insurance program that could pay your medical bills and replace a portion of your lost wages if:

  • You are injured at work or have a work-related illness; and
  • Your employer has workers’ compensation insurance coverage under the Texas Workers’ Compensation Act.

The statutory authority for OIEC is found in the Texas Labor Code, Chapter 404.

OIEC has also adopted rules which can be found on the OIEC Rules webpage.

DWC regulates the Texas workers' compensation system according to the Texas Labor Code and the Texas Administrative Code.

Contact DWC by calling (800) 252-7031 or visit the DWC website.

Office of Injured Employee Counsel

7551 Metro Center Drive, Suite 100, Austin, TX 78744 | 1-866-393-6432 | OIECInbox@oiec.texas.gov

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